Waterloo branch, 2.30pm 2/8/22. Ordered via qr code a light lunch and a drink each (coffee & a juice). The food arrived in reasonable time. My club sandwich was so dry I couldn’t eat it and the side salad was just lettuce and a cherry tomato no dressing. Really awful. My daughter avocado toast was also really dry and tasteless. We waited and waited for the drinks (it wasn’t busy), eventually I had to go and ask for them when we had abandoned trying to eat. They arrived and I told the waitress that I knew it was not her fault but that the food was awful, she said she would speak to the kitchen but never returned. Of course we had already paid (and had added a tip!). The loos were also a mess. Really unpleasant experience for £28. Don’t bother.
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