allbarone.co.uk

3.3
3.3 Based on 200 reviews

Welcome to All Bar One | Food, Wine & Cocktails in Stylish City Centre Bars...

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Jim Bell
Smaller group customers were not important

On the 14th of March 2022 me a two of my work colleges decided to go to All bar One in Gunwharf Keys , Portsmouth for a work meal and drinks. We arrived to find the restaurant nearly empty par a couple of couples and a large group of around 15 - 20 people. We waited to be seated by one of the staff who came over and showed us to a table , however then we were told that they had to go straight after seating us "to more important" clientele in the restaurant ( assume the larger group ) this didn't put a good look on customer service at all. We then saw over the night realised the waiting staff were hanging around the large group only taking orders for food and drink and leaving us to do orders on app/ Qr code which was very hit and miss at best. I don't recall at any point during our time there we were asked if food was or anything was wrong which supported comments made at beginning of the night. The food was ok , but looking back on customer experience would say was not not good, they were not busy at the time and comments like this is only going to put people off dining there. I don't usually write Reviews or reviews for food establishments. This was fist time going to All bar one and it has certainly put me off of going again especially the one in Portsmouth.

2
Date of experience: Mar 19, 2022

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