Good day,This is utterly unacceptable that we are moving back and forth on this enquiry.It has been months.The day I subscribed, is the day I cancelled my subscription. I have liaised with an employee at your company, with no help.She had firstly asked me to rate your service and take a screen shot of this and forward to the relevant departments.1 - I have not been credited, yet I have had to rate the service for not being assisted.2- non the less, I rated the services and had no response on my credit and never heard from that employee again.3. I now receive another email stating that I must rate the service again, when my enquiry in still pending.Totally unhappy.Kind Regards,Vaashna
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