Been on Allianz workcover for 3 years nearly. Been the most horrible terrible experience of my life so far. I’ve been thru more then the average person!!Been handed from person to person, well over 10-15 agents now, none of there employees are correctly trained, trauma informed or knowledgeable in this field of area. I feel like I’m on the phone to a call center every time I hear from them. Theirs is no personal care for clients, no tapering to a clients individual needs and no understanding of what a client is going thru. I have to push for months to get approved for services and even then it’s like getting blood from a stone. I tryed complaining to higher ups who hade a telecall with my phyc and then proceeded to ghost me and not return emails or calls. I now have physio, pain specialist and lawyers working for free trying to make contact with Allianz but I am now left without an agent and no one in the company taking responsibility to get services approved that should have been years ago. Allianz have been hindering my journey to heal so far and made my life a living hell and don’t seem to care at all. They haven’t paid any of the services I’m using still to date, doctors, physio, pain specialist, hydrotherapy. Most agents have delayed each service needed by 3 months at a time minimally. Im truly Disgusted by there lack of care for a human being, they are just insurance and you are just a number until they can kick you of the system leaving you broken, scarred and unable to return to work or return to the things you actually enjoy in life. Whilst Allianz agents are celebrating and rewarded for terminating injured clients and saving the company money. Injured workers family’s are losing members and injured workers with no support are contemplating suicide!There should be a option for no stars as they don’t even deserve one star!
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Allianz SE (/ˈæliənts/ AL-ee-ənts; German pronunciation:) is a German multinational financial services company headquartered in Munich, Germany.