I wanted to speak to an agent about my renewal and after 5 minutes navigating your IVR I was told that there were no agents available and the call was terminated.Not good for a customer to be simply hung up on particularly after wasting time in the IVR.
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At Allianz we offer car, home and pet insurance to our customers directly. We are one of the largest insurers operating in more than 70 countries worldwide.
We have been operating in Ireland for over 100 years now, with a team of over 600 people that look after over 500,000 customers.
