Had my cavapoo insured with allianz for a few years up until the other day and paid 300 euro per year but didnt use it much so I found a cheaper provider and I emailed Allianz to cancel as I could not ring that day as my baby was being fussy and my renewal was due the next day so I emailed to cancel it but they did not reply so I ended up ringing that afternoon when I got a minute and the man on the phone was ignorant and just said yes it's cancelled and that was that no thank you for your custom etc then I emailed in to say they could have told me it was cancelled via email and not ignore my emails and I got a cheeky reply that it was sent out via post. Bad customer service in my opinion and I think my car is insured with them so if I am and my renewal is up I will look elsewhere because of my bad experience I have made a formal complaint
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At Allianz we offer car, home and pet insurance to our customers directly. We are one of the largest insurers operating in more than 70 countries worldwide.
We have been operating in Ireland for over 100 years now, with a team of over 600 people that look after over 500,000 customers.
