Brutal. 2 hours trying to get through to report an incident, and finally some automated reponse said it would do a call back, 1 hour later still no call back. The online form doesn't work to report the incident either. Chatbox doesn't work either. They need new software or actual humans who can look after their customers when they are in need. The stress has been multiplied through this website and calls.
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At Allianz we offer car, home and pet insurance to our customers directly. We are one of the largest insurers operating in more than 70 countries worldwide.
We have been operating in Ireland for over 100 years now, with a team of over 600 people that look after over 500,000 customers.
