I recently received a motor policy renewal notice from Allianz. My premium has been increased by 25% with no explanation, I am driving the same car with no claims of convictions. I have tried to contact someone but discovered it's no longer possible, I have to do everything online. Additionally, I can see a sneaky term inserted in my online account that says if I do nothing, the payments will just continue. I thought that consumer protections in Ireland meant that providers have to give a clear choice to customers. I'm busy cancelling my direct debit before shopping around once again. I'd advise others to do the same.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Allianz we offer car, home and pet insurance to our customers directly. We are one of the largest insurers operating in more than 70 countries worldwide.
We have been operating in Ireland for over 100 years now, with a team of over 600 people that look after over 500,000 customers.
