The temporary cover process is unnecessarily rigid and poorly designed. I own both vehicles and requested short term cover to complete NCT and repairs, with no concurrent use. Despite this, cover was refused due to internal anti fraud rules, even though similar transfers were previously approved. The only alternatives offered were one day cover or extremely expensive weekly rates, forcing me to arrange insurance elsewhere. Staff were polite, but the system is inflexible and out of step with real customer needs.re, alliance reply to this belowthe boilerplate response re enforces the point I made above with the company clearly out of step with customers needs. They mention their website as a factor when it had nothing to do with the issue I experienced. Technology auto responders and lazy process clearly endemic here. I hope an actual person reads this and improves it for others.
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At Allianz we offer car, home and pet insurance to our customers directly. We are one of the largest insurers operating in more than 70 countries worldwide.
We have been operating in Ireland for over 100 years now, with a team of over 600 people that look after over 500,000 customers.
