I called your home emergency service to report a water leak at 15.19 today, 17 November, and now at 20.40, I have yet to see or hear from a plumber. Where is your promised 90 minute response time?Update - following a second call to the Allianz call centre, the 'emergency' plumber appeared at 8am the following morning. That's a response time of almost 17 hours. Allianz needs to stop describing this as an emergency service and claiming a 90 minute response time.
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At Allianz we offer car, home and pet insurance to our customers directly. We are one of the largest insurers operating in more than 70 countries worldwide.
We have been operating in Ireland for over 100 years now, with a team of over 600 people that look after over 500,000 customers.
