I purchased OSHC on the 19th January, Allianz took responsibility for putting it as OVHC and claimed to have sorted it out. It is now 14 Feb and I still do not have my policy certificate in order to submit my student visa. When I ask to speak to someone in a higher department to escalate my matter there is always excuses "they're away or in a meeting" I have been calling them for weeks, last week I was told that everything was sorted and I would be receiving my policy certificate on the 10 Feb which did not happen, when I call back they always say that they will get someone to phone me back within the day which does not happenThis is absolutely ridiculous and I will NEVER recommend anyone to use this health insurance. Their customer service is horrific!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Allianz Cares’ International Health Insurance offers leading global health and medical insurance for employees, individuals and their dependants.