When we first started with Allianz Care, we submitted paid dental claims and they were refunded swiftly. When I had to go to hospital for an unexpected procedure, it was a battle to contact anyone and to get the hospital and doctors paid. A formal complaint to Allianz received an acknowledgement that they were in the wrong, but so what? Services haven't improved. Communication is really bad to non-existent, except when Allianz wants to lure you in to take out a premium. I submitted dental claims in early June 2022. It is over a month and things are still 'IN PROGRESS'. Their so-called chat box never has anyone available. The great Allianz void that takes your premiums and then waits for you to stress, be hounded by service providers, feel embarrassed and frustrated and have to battle it out to get payments.
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Allianz Cares’ International Health Insurance offers leading global health and medical insurance for employees, individuals and their dependants.
