alliedtransportgroup.com

3.8
3.8 Based on 37 reviews

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Valerie
Do not use this company

I cannot stress strongly enough that Allied Transportation Group is totally the most horrible moving company in existence. I have dealt with multiple movers over the last 70 years, but never have I dealt with a company as dishonest as this one. When I read the horrible reviews, I questioned the company broker (Richard) about the bad reviews. He explained that it was the problem with customers under exaggerating the size of their load, and when their driver shows up there was more that estimated and overcharges were due. Richard explained that my load, where I had an exact number of boxes and dimensions of the several pieces of furniture, I would be fine. I must state at this point that the contract you are required to sign specifies several cases that would result in overcharges. Trust me your move will result in every single one of the overcharges. That is how they make their money. If your move is between two addresses directly in the interstate, you will still be charged a “transfer fee” because the semi-truck cannot make it to address based on THEIR route, and their route is whatever they say. You give them dimensions of a table, but at pick up the driver says that the table is “bulky”and a special “bulky fee” is owed. This means every couch, table, bed etc., that is in your move will be charged an extra “bulky fee”. You measure every box and you know the volume of the load, but the driver says once your load gets on the truck the volume changes.? How is that possible?, well it is and you owe more money. Your contract allows for all the “unexpected” added charges, and they must be paid. If you cancel at pick up, you still have to pay and you are left in the lurch. The contract also states the load will be inventoried, protected with straps, and moving pads, and will be delivered within 7-17 business days. However, none of these items occur. So, 22 days later you are just relieved to get your boxes. However, you also receive 7 boxes from someone else, your boxes (one labeled fragile Lamp shade) are open, and items added to them? Do you what your boxes delivered to someone else, and do you want to pay every possible upcharge to have that privilege. Then I suggest you use this moving company. However, if you want a safe and accountable moving company use anyone but this company

1
Date of experience: Oct 24, 2023

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