I read the pricing on this page stating local moves start at $200. BEWARE - NO, in Fort Myers you are charged upfront $199 labor for 3 movers and a $288 fee for depreciation, licensing, taxes, fuel on the truck used-mind you 9/10 of a mile move. One truck with perhaps a 33% usage during the year is a $39K line item on this one charge alone for one truck. So in reality the bare bones minimum without even picking up a piece of furniture is $487. I moved from one apartment building to another - a 560 square foot apartment 9/10ths of a mile away. I took care of the pantry, utility, closets and bathroom - they did not touch a thing there. I was talked into a third person because it would cut the time involved in half? Don't do it. Talked into the free dish pack and as I am single with bare bones dishware I took advantage of it. The two loaders were through loading the furniture that was limited to 7 pieces within two hours if not less. The dish packer took three hours to wrap the dishes that was basically less than 36 pieces. The bill for a studio sized apartment was $1482 - 9/10th of a mile. The crew was nice but quick to tell me up front that they didn't view a gratuity as a tip and if I was so inclined to please pay cash as it could not be added on a credit card. There was a deliberate dragging of feet from the get go. They came up to my unit and gawked at the view for a few minutes and joked around about living there, how much does it cost etc etc. Finally it was time to get to work and like I said DO NOT bite on the free dish pack - they will truly take their sweet time on that one. I was paying for a crew of three when the whole last hour two of them were nowhere to be found. Not at the truck - out doing??? The final straw was when they were through they all stood there with their phones trying to get a signal at my new place - took three of them 15 minutes to calculate the cost. Mind you one of them said "Let's just call it in but there was one that insisted she wanted to try the online payment. This was not customer focused, mindful of the clock but more a deliberate stretching of the time involved. Hustle was not existent. I did call the Operations Manager and was met with an attitude of he does not like emails and prefers brevity in resolving issues. In other words I was dismissed, he was not interested in the details of what happened to possibly gain insight as to how he might train the crew to be more efficient timewise. I was left with a sour taste that maybe they encourage their employees to drag their feet and get that bill up there. I am a military brat and have moved ten times in lifes pursuits. I have become more of a minimalist as I get older - downsizing big time and know from previous experiences with a family of 5 that the dish pack involved was so flagrantly blown out of proportion in the time involved. Please shop around. After getting the bill - remember that $487 before they lift a finger! After getting an itemized receipt I googled a local move for an apartment my size and it should have varied between $300 and $600 - definitely not almost $1500. A local move!! I have a co-worker that moved locally in an equally competitive growing population area and her move for a two bedroom with a W/D, lawn mover, gym equipment and far more kitchen appliances dishware was $800. Do I feel I got gouged? A resounding yes. After complaining I was given a $238 credit and again dismissed with "I prefer brevity". They acted as though because they reached out after I wrote them an email that they had heroically reached out and called me. I believe that is called customer service myself. I suggested in return his vocabulary might involve "hustle" with his employees. I do not pay people to gawk at a view, ask me how much my rent is etc and I definitely do not appreciate paying 3 people at $199 an hour for fifteen minutes of trying to get a internet signal versus calling the number of boxes etc involved in. Complete joke.
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For decades, All My Sons has been the obvious choice in moving. As an employee owned company rather than the franchises and van lines, all of our employees including the team at your home has a stake in your happy move.
