If I could give negative stars I would. They will use stall tactics until your warranty runs out. BEWARE OF WARRANTY SCAM. This company is NOT trustworthy. DO NOT BUY. They claim returns generally take 4 days. It's been months and they continue to claim that my warranty has expired when it has not in order to avoid sending a replacement phone or issue a refund. I tried to return phone after 18 months of use. I had purchased a 24 month warranty. I was told a return label was sent to me via email after many attempts and weeks of no response from allo allo. No return label had been sent.Allo allo then claimed they only send return labels to customers EU (I am in Canada).This was not stipulated anywhere. After sending phone at my own cost, it was denied because the battery is considered dangerous to fly with. Allo Allo took weeks to acknowledge this.I was willing to send it again without the battery but then Allo Allo began claiming my warranty is expired when it still has over 6 weeks remaining. This whole process has taken nearly 5 months. I will be suing them for a full refund. I don't care how much it costs in legal fees. I have written evidence and will win this case. It is a matter of principle. Please save yourself this experience and purchase from a company that is accountable.
Claim your business profile now and gain access to all features and respond to customer reviews.
