Allo Allo purports to be selling refurbished iPhones. However, I ordered a used/refurbished iPhone XR from them on 1 February 2022 for 300 euros. Nothing has arrived. The estimated delivery date was 15 February. I tried contacting Allo Allo's customer service, but there has been no reply. I never even got an automated order confirmation. When I tried to track the delivery I got an error screen on FedEx. I checked out Allo Allo's Facebook page and found that several of their customers had complained that they had not received mobile phones they had paid for. These comments, along with those I myself wrote asking for information about my missing iPhone, have since been deleted from Allo Allo's Facebook page. Now it is no longer possible to post comments. I tried to file a complaint on Allo Allo's customer service page that promises a response within 48 hours. No reply two weeks later. Not even an automated email response at any point in this saga. I have filed a crime report with Hong Kong police. I would encourage others who have been scammed by Allo Allo to do the same. (I filed the crime report in Hong Kong as a few other reviews here on TrustPilot have mentioned receiving a phone from Allo Allo, sent from Hong Kong. On the Allo Allo website I found the following address in Hong Kong: "The alloallo.com web site is published by Icon Globe Trade, registration number 2806696, whose registered office is located at Unit D, 16/F, One Capital Place, 18 Luard Road, Wan Chai, Hong Kong.")
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