I was overcharged for my storage, promised a larger unit, but did not receive it in the end. They started my contract earlier to charge me more, claiming it was the same price. Finally, I signed the papers, but they haven’t provided me with the password to access the storage unit by car, so I haven’t been able to store my belongings. I felt very frustrated, and since I don’t speak the local language, it has been very difficult to address the issue.
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