I recently subscribed and added an additional product to my order. The additional product I added had options that I wasn’t able to make a selection for. I reached out via email right away, hoping to update the order prior to it processing and shipping. I received an automated response stating someone would reach out within 48 hours. No one did though. Five days later and still no response. My order has processed, shipped, and started tracking. So there isn’t anything that can be done. I’m stuck with product selections I have no interest in because of there own website not giving me the chance to make a selection. A disappointing experience. I do not plan on purchasing anything through them again.
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