I needed to take a payment from a client thru zelle, but my bank didn't use it. I opened an account with Ally specifically for this transaction. I opened the account and my client made the payment. The transaction shows in my log as completed. I didn't want to wait the The lengthy amount of time that I figured it would have taken to get my debit card so I approved a friend's request to send the total to him through zelle and he was just going to give me the cash. From there my money disappeared. It has been a week since my only successful transaction with this bank and I still have not seen my money, only a promise to figure it out and get back to me, to let me know, within the next two weeks. This is embarrassing. Save yourself the time and stress. Bank somewhere else.
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Ally Financial is a bank holding company organized in Delaware and headquartered in Detroit, Michigan.