The worst ever. I am sharing this so that others will not have to bear my pain.Booked a flight to China from Malaysia. Wanted a second seat. They advised me to make another booking, which I did. All names were as per passports.On check-in, boarding was refused as Almosafer relayed abbreviated middle names. And the second booking was considered duplicated. Even the airlines asked me to go to them for a refund.But they declined and consider my inability to board due to their mistakes a "cancellation"!! They offered only a partial refund based on their cancellation policy.The case is currently under dispute via credit card to recover my monies
Claim your business profile now and gain access to all features and respond to customer reviews.