ALTAFIBER IS A JOKE WHEN IT COMES TO RUNNING A BUSINESS. OUR PHONES NEVER WORK I HAVE TO OPEN A TICKET FOR THE SAME CRAP EVERY DAY OR EVERY OTHERDAY. THEY CAN BE SET TO FORWARD CALLS FOR AFTER HOURS AND THIS TAKES ABOUT AN HOUR TO DO BECAUSE YOU HAVE TO OPEN A TICKET EVERY TIME. WHEN YOU OPEN A TICKET LIKE I JUST DID IT TAKES ABOUT 30 TO 60 MIN FOR THEM TO CALL BACK. TODAY I CAME IN AND TURNED OFF THE CALL FORWARDING AND NOW I HAVE NO PHONE SERVICE AT ALL. THEY GIVE NO TRAINING ON HOW TO USE WEBEX AND IT IS HARD AS HELL TO NAVIGATE IT. THEY SEND YOU 70 PAGES OF GIBERISH THAT IS ALL THE TRAINING YOU GET "I EMAILED YOU THE TRAINING LINKS GOOD LUCK!" I AM WAITING NOW FOR SOMEONE TO LOOK AT MY TICKET WHILE MY COMPANY HAS ZERO PHONE SERVICE. SERVICE COMPANIES THAT USE CBTS WILL GO OUT OF BUSINESS WHEN THEIR PHONE SERVICE DONT WORK!!! BEEN DEALING WITH THIS SINCE THEY WERE CINCINATTI BELL THEN CBTS NOW ALTAFIBER
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