Can you inform your members about E Transactions and what they can do to limit the amount that goes out when they get scammed. What is a difference between a Fraud and a Scam same thing. Some other banks value there customers and back them up when this happens. Myself I was told we don't cover these things with Alterna Savings. Really as a member for 30 years I do not like being under valued as a member. Was frauded 3k THEY WERE ABLE TO WITHDRAW that money with my emails address and the link the asked me to enter my bank location. No account number or passsword, just email and location of bank ....BEWARE ON MARKETPLACE LOTS OF THIS STUFF GOING AROUND.Fraud unit were able to help out and resolution center was the same we can't give you the MONEY you got SCAMMED OR FRAUDED, THEY SAID IT WAS A SCAM NOT A FRAUD same thing.I have a Police report but they are overloaded with Fraud / scam Cases. So the banks don't care about you but only themselves BUT THEY ARE HAPPY TO TAKE OUR MONEY AND INVEST AND MAKE MONEY WITH YOUR MONEY. Very Pissed off member of 30 years plus.UPDATE - Fraud department reviewed my case - they say that it will be the police to investigate were the moneys went - BANKS SHOULD HAVE BETTER DETECTIONS WHEN FRAUDULANT ACTIVITY IS BEING COMMITED we pay for a service but they will not provide thief when a member gets frauded out of money....UPDATE -BE VERY CAREFUL OF prepaid E-Transactions on Facebook Marketplace, do not click on these. Run away at all cost, they will get into your account and take your money. DO NOT BE THE NEXT VICTIM OF THIS FRAUDULANT ACTIVITY ON MARKETPLACE FACEBOOK.Yes be very careful ....Facebook marketplace is a scammer paradise....Banks will not cover your loss...police have too many scams to cover...so in other words ur SOL....
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Alterna Savings is a credit union founded in 1908 in Ottawa.