altoira.com

4.4
4.4 Based on 622 reviews

Invest your retirement savings in alternative assets with Alto....

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Doug J
This company has zero respect for…

This company has zero respect for Regulation CC that defines how long a hold should be put in a check. I did a rollover into an existing IRA at AltoIRA from a government plan. Even though they received a government check and even though my IRA already holds assets that are a little over 6 times the value of my rollover, they have still placed a week hold on the funds. This is totally unacceptable and unprofessional behavior that is totally uncalled for. In addition to this, AltoIRA seems to have an incompetent web page design team. They have online forms for transfer that are largely not usable without wasting a considerable amount of people's time. Their site seems to not be compatible with most browsers. After trying three different computers with three different operating systems and multiple browsers, I could not get their system to accept the forms. Both Chrome and Edge were useless with their site. Finally I tried a computer I have the Brave browser on it and that finally worked. If you want a crypto IRA, I would suggest trying iTrust Capital instead. I have had accounts with both for some time now and have found iTrust Capital easier to do business with. I also did a rollover to Charles Schwab about 3 days after this one and Charles Schwab made those funds available in my account the day after it was received. I'm looking forward to when the larger firms like Charles Schwab start offering these products!

2
Date of experience: Jul 01, 2025

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