We spoke to James in early December about Alto and were quoted approximately £165 +vat per month. We called up today, a month later to proceed with the software to be told the price has risen to £250 +vat a month.The price increase is ridiculous, but more frustrating the fact that the Alto colleague we spoke to today told us that they were aware this price rise was coming.It now forces us to begin further investigations into a new software to use wasting our time and money.Extremely poor levels of communication and we have taken the decision not to proceed out of principle.Integrity, honesty and Customer Service should be at teh heart of every businesses values .... maybe Alto need a reminder of this!
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