Used Alto since i started my lettings agency in 2023 and had no issues until recently, They have taken away the direct email services for help and instead opted for online forms which you fill in and await a reply. After 5 days still no reply with any guidance for help on an account query. As a business you cannot wait this length of time for help as there are no other ways to contact them now other than the online submission. I will be looking for another software provider if the service doesnt go back to how it was before
Claim your business profile now and gain access to all features and respond to customer reviews.
