So like someone else mentioned on here, the demo is brilliant. It does everything you want, so quick and very simple to use (apparently). After discussing with the "salesman" we agreed on a reasonable price but I asked if that would be fixed for two years as we do not want an increase on our agreement. We were advised it would remain the same. The contract started in July 2024, to be honest, we haven't used it that much as we are a new business, but the system is anything but easy. I have to go to multiple places to get something done. This is why they no doubt cross-sell the training to make more money out of their clients. That's not the issue, the issue is an increase in the system which increased our prices even though we were advised this would not happen. I asked for the contract to be cancelled due to breaking terms, I then had to follow up on 4 seperate occasions, even when I asked for a complaint to be raised. Since then someone has finally come back to me but we have not got anywhere. DO NOT USE THIS SYSTEM. Plenty of other good CRM's that do the same, simple design, and saves you time. Extremely dissapointed.
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