altosoftware.co.uk

4.2
4.2 Based on 88 reviews

...

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Gus Morgan
No support

The set up experience was fantastic. Really lovely lady. However that's where it ends. You have to have training to use their site, everything is available on videos etc which is good for a busy Company Director, but they still want you to have training. Which let's face it means it goes in one ear and out the other. Then if you have a technical query, no one and I mean no one gets back to you. You call multiple times, technical is not available. They say someone will call you back. To this day I've never had a single person call me back. I guess the reason why they insist on training is after that training. You're on your own.

2
Date of experience: Feb 06, 2021

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