My Airbnb condo was destroyed by a construction crew that made a reservation through Alto Vito. They smoked at the property despite the no-smoking policy. The condo was left in a state of disarray, with trash everywhere, including stained walls, black fingerprints, and scratches that required repainting. There were also gravel stones, sand, and dust all over the condo, which was a violation of the no-shoe policy. To make matters worse, they intentionally scratched the dining table with a metal object and didn’t follow any checkout instructions.
I had a horrible experience and had to deal with all these issues while visiting family for holidays overseas. They claimed to take care of the damages and asked for invoices, but I sent them the invoices, and they never got back to me. This was the most problematic experience I’ve had so far, and I strongly advise you to not let this company to book your place.
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