The main issue is that the service is pricier than its competitors. I struggle to see any benefits beyond keyword searches. Although there are numerous videos available, they don't help much. If I had the time, I would prefer to try it item by item. The support is lacking; I wanted to cancel my subscription, but even after paying upfront for the year, I haven't utilized it for my two shops. Competitors offer similar services for a lower price. I didn’t realize the yearly payment was mandatory, and the monthly option is double the cost, which feels unfair. When I attempted to cancel, I was offered an upgrade, but I still haven’t received a response. Additionally, I find it ridiculous that I need to verify my identity to leave a review.
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Alura is an all-in-one platform for selling on Etsy. Set your business up for success with all the features you need to start, manage and scale your Etsy shop. Our mission is to provide simple, yet powerful tools and resources to help you succeed selling on Etsy. We want to empower you to turn what you love into what you sell, successfully.
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