Close to one year ago, I purchased a car part from this website. After that, we debated about the car part not being the right model. Hence, i opted for a refund. As Im a Singaporean, I do not have a iban number. But options later, they still couldn't issue a refund. We were bouncing many emails just for them to try something - refund in their ways. I called my bank to search for a iban that could reroute the money later. But I did not see any transaction going.Hence, I created a wise account ( I had to top up money in order for the account to happen). I have a iban number now and all I get is they will check with accounting, and in the recent mails, I was told they sent the payment already.In my wise account, still states 0. No transaction seen in the euro account.Almost a year trying to chase my refund. To my other beloved friends from Alvadi, my order was 5609956 and in the account, I cannot see it anymore. What else can I do?
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