My experience with Al Zameer Rent a Car was extremely disappointing. I paid for a full month, but the situation became so bad that I returned the car in less than a week, and no refund was provided. That alone reflects how difficult the experience was.The car I had booked was not available, despite being told it was ready. Instead, a completely different car was delivered, and its condition was far below any acceptable standard. It arrived with multiple scratches, was dirty inside, and had a very strong smell of cigarettes that made it uncomfortable to sit in. The acceleration was inconsistent, which made the car feel unsafe to drive.I was promised that the correct car would be sent the next day, but that never happened.Communication was another major issue. None of their operations phone numbers connected when I tried calling. The only communication channel was WhatsApp, and even there, replies were extremely delayed or not provided at all. This made it impossible to get proper support when needed.I also found their Google Maps location confusing and not reflective of where they actually operate, which added to the inconvenience.Based on my experience, I felt there was a lack of professionalism, accountability, and basic customer service throughout the entire process. The stress and inconvenience were simply not worth it.I cannot recommend this company, and I personally would not use their services again.
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