We have traveled on Ama several times in the past and have been very impressed, these trips were in Europe. We booked a trip on the Magdalena River which was to include pre and post cruise stays. Originally we were to leave Feb 18, 2024 and return home March 4, 2024. Ama cancelled that trip and offered a small $500 if we rebooked. I rebooked the trip on the AmaMelodia, and they now have cancelled that cruise as well. The first cancellation cost us over $2400.00 because of the increase in airfare to rebook the flights, yet Ama offered a discount of $500.00, which was less than 10% of our initial booking for the cruise alone. For this second cancellation, they are offering nothing, except a form letter emailed to us. I have lost faith in Ama Waterways!!
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With nearly 20 years of experience on the world’s rivers, our family-owned and operated company has remained focused on what we do best: providing our guests with innovative and unforgettable travel experiences. Our visionary leaders were the pioneers of modern luxury river cruising and have received numerous prestigious awards and accolades. However, we are most fulfilled by the positive feedback we receive from our guests, whom we have always considered a part of our family. Join us, stay awhile and discover Europe, Asia, Africa, or Colombia with us – one river at a time.See more
