The ship is clean, rooms spacious enough for the amount of time we spent there. The staff on board were great. Saw in housekeeping was fantastic, always smiling and our room was spotless after he had been there! Aung in the dining room was our server, very careful with my orders as I am celiac. Food was 8/10 for all of our group. The cruise manager, Jonathan sat at his desk on board and never looked up to say hello the numerous times we passed. He went to Mt. Rigi with us and seemingly there as a guest. I picked up some garbage-food bag- that someone had dropped and as we were exiting to go to Mt. Rigi, I asked Jonathan if there was a trash can on the bus, and he pointed outside and said there is probably a trash can out there. Also when directed to a water closet that wasn't a water closet, went back to the bus to ask about location and he assured me it was back where many people were directed to go, and alas, no water closet. He even fell asleep on bus back from Strasbourg rather than pointing out landmarks that we were passing. Do better Jonathan. He was certainly animated on the sip and sail discussing tips however. May be burned out? Excursions were packed. Local tour guides were fantastic.
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With nearly 20 years of experience on the world’s rivers, our family-owned and operated company has remained focused on what we do best: providing our guests with innovative and unforgettable travel experiences. Our visionary leaders were the pioneers of modern luxury river cruising and have received numerous prestigious awards and accolades. However, we are most fulfilled by the positive feedback we receive from our guests, whom we have always considered a part of our family. Join us, stay awhile and discover Europe, Asia, Africa, or Colombia with us – one river at a time.See more