They use customer service from India which every time my husband and I have called in they are almost completely unable to be understood through their very thick accents. I've mailed in multiple authorized contact forms so that my husband could speak on my behalf when I am at work and yet somehow, they "never received them".They keep increasing the premiums for their plans while at the same time decreasing what those plans offer showing they would rather just collect money than actually offer a decent product to consumer. -10/10 Biggest scam ever that only exists because the ACA subsidies made the majority of their plans free to no cost.
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