Ambetter health insurance doesn't deserve a 1 star. The worst insurance ever. They customer service just lie to get you off the phone. They won't let you talk to a supervisor or manager. I have been waiting for a refund check for over 2 months. I moved over 1 year and 6 months never have a problem getting their mail monthly for billing and when they don't want to pay my doctor bill but haven't received my refund check yet. So I called like 8 times and each representative has something different to say but won't let you talk to a supervisor or manager. Well yesterday I received an ambetter letter stating they want pay my doctor bill but today when I call, all of a sudden my address in their system is changed to my old address, the address I changed over 1 year ago but I'm getting their mail at my new address for over 1 year. They are so full of shit and I'm reporting them for keeping my refund check for no reason. I'm calling market place and healthcare commission over ambetter. They are lying and they are never getting money from me again. I suggest anyone else to stay away from them because no one accepts them because they don't pay. I wish I would get another bill from them.
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