The service was extremely disappointing. I attempted to reach the 24/7 Nurse Line listed on my card, but the number was incorrect. Instead, I was connected to another department that was unhelpful in directing me to the right place. I was passed around to three different phone numbers and received assistance far too late. Given my medical condition, I was not provided with the help or advice that I pay for and desperately needed at that time. It’s incredibly disheartening to experience such treatment while dealing with physical pain.
Claim your business profile now and gain access to all features and respond to customer reviews.
