Ordered American cereal and Pringles, delivered in a box that was squashed and ripped, looked like someone had jumped on it. Cereal was replaced and I was told that the due to ‘pressure’ during the transporting of Pringles, that, according to their T and Cs that minor dents would not result in a replacement. Despite sending pictures of the damage they refused to replace and the customer service was unhelpful, ignorant and did not follow their own T and Cs as products were not in a fit state to consume. They offered to take them back if I paid postage but had already paid for it to be delivered, so no logic in paying delivery twice for a sub par service and would expect them to cover costs. No care was taken when packing and protecting the original product, not a great experience and would not recommend
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Hey. We're King's Candy! We're a small five person team, bringing snacks from all around the world to your doorstep! We stock products from all over, USA, Japan, Australia, Europe, Dubai, India, South America and more!
