I had an incredibly terrible experience with American Car Ship Inc. They initially quoted me a very low price of $765 to ship my Jeep Wrangler from Illinois to Oregon. I was skeptical and asked if that rate was guaranteed, and they assured me that it was locked in and wouldn’t change. That turned out to be completely false.On the scheduled day of pickup, they called and nearly tripled the price to $1,800—far above the market average of around $1,200 for that route. When I pushed back, they gave vague explanations and refused to take accountability. I later found several reviews from other customers who had almost identical experiences: lowball quotes that suddenly skyrocketed at the last minute, often on the day of pickup when customers have few options left.Even worse, they tried to keep my deposit. I had to cite their own contract, which clearly states that a refund is due if no carrier is dispatched, and threaten legal action before they agreed to issue the refund. The entire interaction was unprofessional and dishonest.Bottom line: This company engages in bait-and-switch pricing and shady business practices. Avoid American Car Ship Inc. at all costs. They wasted my time, caused unnecessary stress, and nearly cost me hundreds of extra dollars. Don’t fall for the low quote—they won’t honor it.
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