Dry cleaned a gilet at their Kew branch - it came back with burnt holes (!) and new stains.I sent a complaint the next day, which was ignored. They later rejected it after my follow-up, saying I should have submitted another complaint after the re-clean - as though the re-clean could magically fix burnt holes.The quality of their work and response is not surprising given their 2-star rating. I will be pursuing this through Small Claims (MCOL) and will update the review with the outcome.
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We offer a range of specialist service including cleaning delicate evening wear, suede and leather, soft toys, full laundry service, curtains, blinds and rugs. We implement environmentally friendly technology and proud to be recognised as the as ‘the greener dry cleaner’. Our branches have a wide selection of as well as on-site tailoring and a collection and delivery service.See more
