UPDATE FOLLOWING COMPANY REPLY:
The work is so amateurish that I would not trust you to do anything further to the garment. I find your excuses laughable. The button impressions could easily have been avoided with the proper professional approach, as you well know. Don't iron OVER the button; iron on the side of the button. Button impressions are all but impossible to put right. Please also tell me how you are going to put right the shine on the collar caused by overly aggressive ironing.
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£30 to clean a raincoat. Pressing poor, especially around the collar, which is scrunched up and creased where it has been packed while still damp. Pocket flaps also creased. There are imprints of buttons. Given the premium price, I expected a premium service. This is a long way from that.
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We offer a range of specialist service including cleaning delicate evening wear, suede and leather, soft toys, full laundry service, curtains, blinds and rugs. We implement environmentally friendly technology and proud to be recognised as the as ‘the greener dry cleaner’. Our branches have a wide selection of as well as on-site tailoring and a collection and delivery service.See more
