2 months to verify my account and still no resolution. I submitted my driver's license, passport, selfie holding ID, proof of address, and correct personal details across four separate attempts. Every time, their third-party verification provider rejected the application with no specific reason given.
I asked multiple times for a manual review, a specific rejection reason, and guidance on what was actually wrong. I never received any of that. Instead I got the same canned response from seven different support reps: "We have escalated this" and "We will update you soon."
My ticket has been open since February 15, 2026. 26 emails exchanged. Zero answers.
If you win anything on this site, don't expect to actually cash it out.
Claim your business profile now and gain access to all features and respond to customer reviews.
