Like so many other reviewers, my issue is with the sub-standard handles on my suitcases (I have two and both have identical handle breakages). The rubber-like product used isn't up to supporting the weight of the suitcase. I travelled two days ago, with 15kgs (so nothing at all overly heavy) and the top handle split in half, yet again - this was a replacement handle the company posted after a lot of 'discussion' as to the inferiority of the handle. Given the cost of these suitcases, I'm very disappointed with the rubbishy handle and the company's attitude to acknowledging that the material used for the handles isn't up to the job.
Claim your business profile now and gain access to all features and respond to customer reviews.
Discover the latest American Tourister Suitcases and Luggage. Locate a store near you or shop online and enjoy free shipment.
