On picking up the car, the agent stated the discovercars insurance we had purchased did not cover 3rd party personal injury and it was illegal to drive without it. He showed us a piece of paper that would be required to be shown to police if pulled over. This was specific to Florida and as discovercars was not based in the US it wasn’t aware of these specific rules. Despite my objections and a fairly lengthy uncomfortable interaction, we were pressured into accepting the additional fee. I also mentioned numerous times that it stated ‘supplementary’ and on our insurance it said ‘no other insurance is required’ however he told us it was mandatory so what more could we do? We verified multiple times if we HAD TO have it. We were told we needed to sign for this additional insurance in order to get the keys. Turns out we already had this insurance and we were lied to. The company is now refusing to refund us and has stopped communicating with us.
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- Ofrecemos vehículos de Confianza - RENTAR EN EL SUR DE LA FLORIDA NUNCA FUE TAN FÁCIL ✉ info@americarsrc.com