Worst company I ever dealt with. I opened an account for a promotion to get additional $500. After they received my money I was informed that my money was not received until after Aug. 30th deadline when in fact my account was all set up and I mailed them check on Aug. 22nd. Then their story changed to my account was missing paperwork (not true as I did ALL the paperwork0). Then story changed again that they received the funds without an account # on check and couldn't figure out where to post money. Then all of a sudden themoney posted to my account on Sept. 3, just after deadline. I spoke with them and challenged on all accounts. They said the "higher ups" would review and decide on an exception so I could qualify. Exception was rejected (no surprise). I did get my investment back with nothing more than a "sorry"!!!! This company is a joke. There are so many options out there so my strong advice is stay away and save yourself a ton of aggravation. "Shame on you" Ameriprise. You lost a possible long term customer over $500!! Based on the cost of acquiring a new customer your decision makers are MORONS!!
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Ameriprise Financial, Inc. is an American diversified financial services company.