I ordered 3 pairs of compression stockings about 5 weeks ago but until today I have yet to receive the products. When I made the order, it was stated that they will arrive in 2 weeks, but I waited for an additional week before I wrote to their customer service about the non delivery. The response for my first email was to clarify my address which I did. I waited 2-3 days but no response. So, I reforwarded the email and received an apology note that she (customer service lady by the name of Hxxxxxa) didn't receive my email. She responded that she will need to check with her supervisor and post office about this. I has been over a week from that response and 3 additional chaser emails and I still didn't receive any response from the company/her. I am very disappointed. This is a large established company and I don't expect such poor customer service. All I want now is that the company return my money or send me the stockings. Unfortunately, the company couldn't be bothered to response to me and honour its obligation.
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For more than 20 years, we’ve built the Ames Walker® Brand reputation for having the greatest selection and best prices on our own line of graduated compression products, as well as our other leading brands, Jobst®, Juzo®, Medi®, Sigvaris®, Therafirm®, Futuro® and Venosan®. We also carry many other products beyond compression support to fit your lifestyle. We believe we carry the finest support hosiery products on the planet, and your guaranteed satisfaction is our #1 priority. With approximately 40,000 combinations of products, styles and colors to choose from, no one else sells such an extensive assortment of high quality graduated compression hosiery, therapeutic shoes, diabetic socks, braces and supports at such affordable prices anywhere in the world!See more
