I want to express my profound dissatisfaction with the substandard level of service we have repeatedly encountered with AMSBM. Despite numerous attempts to address these issues through standard communication channels, there has been an alarming lack of progress and professionalism.Lack of Expertise: It has become increasingly apparent that your team lacks the necessary expertise in building surveying and property management. This deficiency is not only frustrating but also detrimental to the management and maintenance of our properties.Possible Negligence or Understaffing: Your company's failure to address our concerns in a timely manner suggests a significant shortfall in your operational capabilities. Whether this is due to negligence or being severely understaffed, the result has been a consistent inability to manage our issues effectively.Delayed Resolutions: We have endured extensive delays in resolving several pressing issues within our properties. These delays have required an unreasonable amount of follow-up on our part, including constant emails and calls, to merely advance towards a resolution.The pattern of negligence and inefficiency has not only undermined our trust in your ability to manage our properties but has also caused us considerable inconvenience and financial strain.
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Chartered Building Surveyors and Block Management in Kent providing services to property owners throughout London and the South East.
