We are a 5 flat share of freehold - which is difficult to service cost effectively. Experience since onboarding has been excellent - particularly our attentive account manager Sarah Hope, and the Finance lead Lauren Jermy plus credit control. Good staff make a big difference - but the differentiator is that they are supported by investment in issue management software (FixFlo) which as a client is key to visibility of issues.It's a relief to work with an organisation who are big enough to have specialist staff to handle the majority of issues, but not so large we can't build relationship.
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Chartered Building Surveyors and Block Management in Kent providing services to property owners throughout London and the South East.
