My shuttle service from the Cancun airport to the resort was great! I traveled with my 6 month old baby and I reserved and prepaid for a car seat round trip. The initial shuttle transfer was equipped with a car seat. My shuttle service from the resort back to the Cancun airport did not provide a car seat. I explained that I prepaid for a round trip car seat. I was told that I would get refunded my money, but that there was not an option for a car seat to be provided on the transfer back to the airport. Very disappointed.
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We have been providing this personalized approach to travel services for 35 years, pairing deep in-destination understanding with attentive, elevated service. This allows us to deliver truly unique experiences in some of the world’s most beautiful spots: think Mexico, Jamaica, the Dominican Republic, Costa Rica, Curacao, St. Martin, Aruba, St. Lucia, and Hawaii.
From hand-picked excursions to private itineraries, plus a wide range of transportation options, we aim to offer only the highest quality destination experiences, so every moment feels personal and special. See more
