Avoid at all costs! I was robbed on their tour! I took part in a trip to Saona island where my drone was stolen. Amstar did nothing to help the situation. It took two days to get an answer from customer service and even though we were told to leave our belongings on their bus under the supervision when we took break to use the toilet, they maintained that they were not responsible for having my drone stolen on one of their excursions. They wouldn’t pay for a cab to take me to visit the police station so I could file a report and they didn’t refund me the money for the excursion. They did absolutely nothing to help. In fact, they took days to even investigate the issue. By far the worst tour company you can book with. AVOID!
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We have been providing this personalized approach to travel services for 35 years, pairing deep in-destination understanding with attentive, elevated service. This allows us to deliver truly unique experiences in some of the world’s most beautiful spots: think Mexico, Jamaica, the Dominican Republic, Costa Rica, Curacao, St. Martin, Aruba, St. Lucia, and Hawaii.
From hand-picked excursions to private itineraries, plus a wide range of transportation options, we aim to offer only the highest quality destination experiences, so every moment feels personal and special. See more
