Booked a tour in Costa Rica. Waited in the lobby of our hotel for 30 minutes longer than out departure time at 730am. Amstar no showed us and didn't contact us to advise the tour was canceled due to lack of bookings. At 730Am we couldn't reach anyone at the 800#...fortunately our hotel concierge had a friend that worked for the tour company he called on his cell phone and was able to let us know what's going on. We made the best of it by moving around our other bookings but the no call no show is unacceptable. Will never book with Amstar again.
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We have been providing this personalized approach to travel services for 35 years, pairing deep in-destination understanding with attentive, elevated service. This allows us to deliver truly unique experiences in some of the world’s most beautiful spots: think Mexico, Jamaica, the Dominican Republic, Costa Rica, Curacao, St. Martin, Aruba, St. Lucia, and Hawaii.
From hand-picked excursions to private itineraries, plus a wide range of transportation options, we aim to offer only the highest quality destination experiences, so every moment feels personal and special. See more
